Bing Quiz Rewards Not Updating? Fixes That Usually Work

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You finished the quiz. You nailed the last question. You even did the little victory scroll.

…and your Microsoft Rewards points didn’t move.

Before you assume something’s “broken,” here’s the truth: Rewards points can lag, cache can lie, and account settings can quietly block credit. The good news is that most “not updating” cases have the same handful of causes—and the same handful of fixes.

Let’s run through the fixes that usually work (in the real world, not just in help-page theory).

First: what “not updating” usually means

People use “not updating” for a few different problems:

  1. Points are earned, but your dashboard still shows the old total. (Display delay / caching)

  2. The activity shows as completed, but no points were added. (Tracking or eligibility issue)

  3. You got points before, but now you don’t for the same thing. (Daily limits, streak rules, offer changes)

  4. Points show on one device but not another. (Different account signed in, sync delay)

Each one has a different “best fix,” so don’t just refresh the page 47 times and suffer.

Fix #1: Refresh the right way (cache is the usual culprit)

A normal refresh often reloads the same cached data. Do one of these instead:

  • Hard refresh:

    • Windows: Ctrl + Shift + R

    • Mac: Cmd + Shift + R

  • Log out + log back in to the Rewards dashboard (yes, even if it feels too simple)

  • Open Rewards in a private/incognito window (quickest way to bypass sticky cache)

If your points suddenly “update” in incognito, nothing was missing. Your browser just kept showing the old number.

Fix #2: Confirm you’re signed into the same Microsoft account everywhere

This one is sneakier than it sounds.

You might be:

  • signed into Edge with Account A,

  • signed into Bing with Account B,

  • signed into Windows with Account C.

And Rewards credit is tied to the account that actually completed the activity.

Quick check:

  1. Open your browser profile icon (top right in Edge/Chrome).

  2. Check the email on Bing, Microsoft Rewards, and Microsoft account page.

  3. Make sure they match exactly.

If they don’t match, your points may have gone to a different account—or the activity may not qualify under the account you used.

Fix #3: Wait a bit (yes, really)—but set a timer, not a mood

Some Rewards activities update instantly. Some don’t.

It’s common for points to show up:

  • within a few minutes

  • within an hour

  • later the same day

So don’t panic-refresh endlessly. Instead:

  • Check once after 10 minutes

  • Check again after 60 minutes

  • Then check later that day

If nothing changes after that, move to the next fixes.

Fix #4: Do the quiz from the Rewards dashboard (not a random link)

Sometimes a quiz link works… but the tracking doesn’t “attach” to your account properly unless you launch it from the Rewards activity tile.

Try this workflow:

  1. Go to the Rewards dashboard

  2. Click the quiz/activity tile from there

  3. Complete it in the same session (don’t open 15 other tabs mid-quiz)

If you want a clean place to jump in and try again, run today’s bing homepage quiz from a fresh session, then check your Rewards dashboard.

Fix #5: Turn off ad blockers (or at least test without them)

Ad blockers, privacy extensions, strict tracking protection—these can stop the “completion” signal from being recorded.

Common culprits:

  • AdBlock / uBlock

  • Privacy Badger

  • Ghostery

  • Brave Shields

  • “Strict” tracking prevention settings

Fast test:

  • Open a private/incognito window

  • Temporarily disable blockers for Microsoft/Bing/Rewards pages

  • Try the activity again

If points update normally after you disable blockers, you found your villain.

Fix #6: Use Edge + Bing (it matters more than people admit)

Some Rewards actions are touchy about environment. If you’re doing everything inside a random browser with strict privacy settings, tracking can fail.

Best combo for reliability:

  • Microsoft Edge

  • Signed in

  • Default tracking protection (not max strict)

  • Do the quiz/searches in that same signed-in session

Even if you prefer another browser, testing once in Edge is a great “is it tracking or is it me?” check.

Fix #7: Check region, travel, VPN, and network weirdness

Rewards eligibility depends on your region and account settings, and VPNs can trigger problems fast.

If you’re using:

  • a VPN

  • a proxy

  • a work/school network

  • a mobile network that routes through odd regions

…try switching to a normal home connection and turning off the VPN. Even a “harmless” VPN can make the system treat your activity as suspicious or ineligible.

Fix #8: You may have hit a daily cap (and it won’t always tell you clearly)

Sometimes the points don’t show because you’ve already earned the maximum for that category today.

Things that commonly have caps:

  • Search points (PC/mobile)

  • Daily sets / streak-related items

  • Some bonus activities

If you notice:

  • you earned points earlier, but now nothing adds

  • you repeat the same actions and the total won’t move

…you might simply be at the limit for the day. Check back tomorrow and see if earning resumes normally.

Fix #9: Make sure the activity actually completed (some don’t “count” until the last step)

This sounds obvious, but it’s a classic trap:

  • You answered questions but didn’t hit the final confirmation.

  • You closed the tab too quickly at the end.

  • You got interrupted and never reached the completion state.

Best practice:

  • After finishing, wait 10–15 seconds on the final screen before closing.

  • Then open the Rewards dashboard and confirm it shows as completed.

Fix #10: Clear site data just for Microsoft/Bing/Rewards (not your entire life)

If Rewards is stuck showing the wrong state (or stuck in a loop), clear site data for those domains:

In Edge/Chrome:

  1. Settings → Privacy → Site data (or Cookies and other site data)

  2. Search for:

    • bing

    • microsoft

    • rewards

  3. Clear data for those entries only

  4. Sign back in and retry

This is the “reset the tracking glue” fix. It works more often than you’d think.

Fix #11: Try a different device (this isolates the problem fast)

If it fails on your desktop:

  • try your phone

If it fails on your phone:

  • try desktop in Edge

If it works on one device but not another, you’re dealing with a local browser issue (extensions, cache, settings), not a Rewards account problem.

Fix #12: Check if the offer changed (some quizzes aren’t always point-earning)

Not every “quiz-looking thing” is a Rewards activity every day.

Sometimes:

  • the tile is missing (so there’s nothing to credit)

  • the activity is temporarily replaced

  • the points amount changes

  • the activity appears but doesn’t award due to backend issues

If you don’t see the activity on the Rewards dashboard, completing a similar-looking quiz elsewhere may not award points.

When to contact Microsoft Rewards support

If you’ve tried the core fixes and:

  • the activity shows as completed but points never add

  • it’s been a full day and still nothing

  • it happens repeatedly across devices and browsers

…then it’s reasonable to contact support through the Rewards dashboard/help area.

When you do, include:

  • the activity name

  • the date/time you did it

  • screenshots showing completion (if possible)

  • your region

  • the browser/device used

The clearer you are, the less back-and-forth you’ll deal with.

Quick “Do This Now” checklist

If you want the fastest path without overthinking:

  1. Open Edge

  2. Sign into your Microsoft account

  3. Disable ad blockers just for Rewards/Bing

  4. Launch the activity from the Rewards dashboard

  5. Finish it and wait 10 seconds on the last screen

  6. Check points in an incognito window

That sequence solves most cases.

FAQ

Why did my friend get points but I didn’t?

Different regions, different offers, different eligibility rules, and sometimes different daily caps. Rewards can vary by account and location.

Can points show up later even if they didn’t update right away?

Yes. Delays happen. If it’s still missing after a full day and repeated attempts, then it’s more likely a tracking/eligibility issue.

Does it matter if I use Chrome instead of Edge?

It can. Edge often tracks Rewards activities more reliably. Chrome can still work, but extensions and privacy settings are more likely to block tracking.

I completed the quiz—should I repeat it?

Only if the Rewards dashboard still shows it as incomplete, or if you’re testing after clearing cache/turning off blockers. Repeating an activity that already credited usually won’t double-credit.

Final thoughts

When Bing Quiz Rewards don’t “update,” it’s usually not a mystery—it’s a mismatch: cached totals, wrong account, blocked tracking, daily limits, or a finicky session.

Start with the simple stuff (hard refresh + account check), then move to the reliable fixes (Edge, no blockers, launch from dashboard). Nine times out of ten, your points aren’t gone—they’re just stuck behind one annoying little wall.